Privacy Policy

This Privacy Policy outlines Comprehensive Pain and Spine Specialists’ practices regarding the collection, use, and disclosure of your information when you use our services, as well as your privacy rights and legal protections.

We use your personal data to deliver and enhance our services. By using our services, you agree to the collection and use of your information in line with this policy.

We are committed to protecting your privacy and do not share your personal information with third parties. This policy explains how we collect, use, and safeguard the information you provide.

Information Collection

We collect only the necessary information to provide and improve our services, such as your name, email, and phone number. This information is never sold, rented, or shared with third parties.

How we use your Information

The data we collect is used solely for communication purposes. We do not share it with external parties for marketing or any other purposes. Personal data may be used for:

• Service Delivery: To provide, maintain, and monitor the service.
• Account Management: To manage your registration and provide access to different features.
• Contract Performance: For contracts related to products or services you’ve purchased.
• Communication: To contact you via email, phone, SMS, or notifications regarding updates or information about the service.
• Promotions and Updates: To inform you about similar services, offers, and news unless you opt-out.
• Request Management: To address and manage your requests.

All messages sent through the service are stored on our servers, which may be hosted by third-party providers.

SMS Disclosure

By communicating with us via SMS, you agree to receive recurring messages. Message frequency depends on your interactions, and standard rates apply. You can opt-out by replying STOP or get more information by replying HELP.

Disclosure of Information

We do not share client data with third parties for marketing or promotional purposes. Your personal data remains confidential, and we only disclose it in the following cases:

• With your consent.
• To enforce our Terms of Service.
• To provide a specific service through partners or affiliates bound by non-disclosure agreements.
• To comply with legal obligations such as court orders or to protect legal rights.
• If the company is acquired or merges with another entity.

We may share aggregated, non-identifiable data, such as total user counts, without further notice.

International Data Transfers

Your data may be processed outside your region where data protection laws may differ. We ensure secure handling of your data regardless of its location.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy unless longer retention is required by law. We will also retain data to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Tracking

We may use cookies and similar technologies to enhance your experience. You can control cookie use through your browser, but disabling cookies may limit certain features.

Your Choices

You have the right to access, correct, or delete your information. Contact us at info@cpssindy.com for any concerns.

Policy Changes

We may update this policy, and any changes will be communicated. By using our services, you agree to the terms of this policy.

Last Updated: October 3, 2024